Customers who are in past-due (delinquent) status receive a late notice stating as much. The past-due notice contains important information, including the amount owing for immediate payment, and the final date payment will be accepted without further penalty.
Should the utility account remain in past-due status upon the beginning of the shut-off day stated on the bill, a $27.00 administration fee will be assessed on the account, and services will be terminated.
Any customer who is disconnected for non-payment shall not be reconnected until the past
due balance is paid in full.
After-hours reconnections (those made after 5:00pm) will include an additional charge of
$95.00, which will be added to the account and due with the next regular-bill.